Tuesday, April 05, 2005

URL Stealers!

So on a whim, way back in 2001, I bought erinandjosh.com. I know...AW. But I bought it with the dream that someday I would marry my beau, and he would be so impressed because we had our own URL for our wedding, and everyone would love our nifty website.

Well, 9 months after our wedding, I am just starting to put together our website. So I go and look at said URL to "ohh" and "ahh" over it and *gasp* someone else's wedding webpage was there. ErinAndJosh.com? E-R-I-N-A-N-D....yep, that what it says. I grab Josh, he looks and yep, it's ErinAndJosh.com. WHAT. THE. FUCK?

So I go to my registry. Log in. It says I own ErinAndJosh.com. Expires in Sept 2005. OKAY???? So I see I can buy webspace for the URL, so on a lark I buy it at that moment (smart thing I did #1). Next I call RegisterFly. And I wait. And wait. And wait. And put my cell phone on speaker and set it down. And continue to wait.

When I finally get a human, after 45 minutes of waiting, I'm not sure the elevator goes to the top floor with this person. After explaining 3 different ways that I have had my URL stolen by some very nice people in Connecticut, who have no idea what the rage that is building up here in the hinterland, this dim bulb puts me on hold to investigate. While she is gone I go back and flip to a control panel for my account on my registry's website and suddenly the URL DISAPPEARS from my list! And, at that moment that my mouth hits my knee, she gets back on the phone and says I should "refresh my screen" to see the information updated. I tell her no way, because the URL just disappeared and now...I. AM. PISSED.

I ask her to explain to me how that happened and she says (and I quote) "Uh...not sure."

I say, "What do you mean you are not sure? How could I have bought webhosting for ErinAndJosh.com through your service an hour ago, if your system didn't think I owned that domain?"

Again, "Uh...not sure."

Now my friends who know me, know my lifecycle of anger. It starts with annoyed to angry to pissed to fuming to this quiet, cool kind of white hot RAGE. I'm convinced that this demeanor could possibly scare Satan into believing in the big J-C. And I'm getting close at this point with this person. This miserable excuse for a thinking breathing human. Okay, she sniffles, so I know she breathes. But thinking is a whole other deal.

After I let loose on her, Dimbulbia mumbles to call back tomorrow when her manager is in. Yeah, right...and wait for another 45 minutes to talk to her Double Mint Twin. So I ask her for her manager's name (Barb) and how to dial her directly. (smart thing I did #2) So I immediately called BARB and let her know that I am extremely displeased with the current situation, and that I expect her to call me back tomorrow. WITH A SOLUTION.

Let the games begin, because IT'S ON!

1 comment:

Unknown said...

Did she call back? with a SOLUTION? you can't just tell a story like that and not share the ending! what happened? did you get your url back?